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99.9% Uptime SLAISO 27001ITIL Certified15-Min Response

Software Maintenance & Support That Never Sleeps

24/7 Monitoring • Bug Fixes • Performance Optimization

Protect your technology investment with enterprise-grade maintenance and support services. Our dedicated teams ensure your applications stay secure, performant, and available around the clock.

  • 24/7/365 Monitoring
  • Guaranteed Response Times
  • Proactive Maintenance
  • Security Patching
4.9(250+ reviews)
500+ Projects
9+ Years

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No commitment required. Response within 24 hours.

100% Secure
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Common Challenges

Are You Facing These Challenges?

Common problems businesses encounter without professional help

Unexpected Downtime

System failures causing lost revenue, damaged reputation, and scrambling teams trying to restore services.

$5,600average cost per minute of downtime

Security Vulnerabilities

Unpatched systems and outdated dependencies creating security holes that hackers exploit.

60%of breaches from unpatched vulnerabilities

Performance Degradation

Applications getting slower over time as data grows, affecting user experience and conversions.

40%of users abandon slow applications

No After-Hours Coverage

Issues occurring nights and weekends with no one available, problems escalating while teams sleep.

35%of critical issues occur outside business hours

Technical Debt Accumulation

Bugs piling up, code quality declining, and future development getting harder and more expensive.

23-42%of dev time spent on technical debt

Lost Developer Knowledge

Original developers left, and no one fully understands the system anymore.

70%of legacy apps lack proper documentation

You're Not Alone

These challenges affect thousands of businesses. The good news? We have proven solutions for each one.

See How We Solve These
Our Solutions

Powerful Solutions for Your Business

Everything you need to succeed, delivered by experts who've done it hundreds of times

24/7 Monitoring & Alerting

Continuous system monitoring with intelligent alerting. We catch issues before your users do.

  • Real-time monitoring
  • Synthetic monitoring
  • Performance metrics
  • Custom dashboards
  • Intelligent alerting

Bug Fixes & Issue Resolution

Rapid response to bugs and issues with root cause analysis to prevent recurrence.

  • Priority-based response
  • Root cause analysis
  • Code fixes
  • Regression testing
  • Deploy verification

Security Maintenance

Keep your software secure with regular updates, vulnerability scanning, and security patching.

  • Dependency updates
  • Security patches
  • Vulnerability scanning
  • Compliance maintenance
  • Security audits

Performance Optimization

Ongoing performance tuning to keep your application fast as it grows.

  • Performance profiling
  • Database optimization
  • Caching implementation
  • Code optimization
  • Load testing

Updates & Enhancements

Continuous improvement with feature updates, enhancements, and modernization.

  • Feature additions
  • UI/UX improvements
  • Framework updates
  • Integration updates
  • Refactoring

Technical Support

Expert technical support for your team and users with multiple support channels.

  • Multi-channel support
  • Tiered escalation
  • User training
  • Documentation
  • Knowledge base
How We Work

Our Proven Process

A transparent, battle-tested workflow that delivers results every time

Average project timeline:2-4 weeks to full support coverage
Step 11-2 weeks

System Assessment

Comprehensive evaluation of your current systems to understand architecture, health, and risks.

Deliverables:

  • System documentation
  • Health assessment
  • Risk identification
  • Priority roadmap
Step 21 week

Support Setup

Configure monitoring, alerting, access, and processes for effective ongoing support.

Deliverables:

  • Monitoring implementation
  • Alert configuration
  • Access provisioning
  • Runbook creation
Step 31-2 weeks

Knowledge Transfer

Onboard our team with your systems, processes, and requirements for seamless support.

Deliverables:

  • Technical documentation
  • Process documentation
  • Contact protocols
  • Escalation procedures
Step 4Ongoing

Active Support

Begin ongoing support with monitoring, maintenance, and incident response.

Deliverables:

  • 24/7 monitoring
  • Incident response
  • Bug fixes
  • Regular updates
Step 5Ongoing

Proactive Maintenance

Regular health checks, optimization, and preventive maintenance to stay ahead of issues.

Deliverables:

  • Monthly health checks
  • Performance optimization
  • Security updates
  • Technical debt reduction
Step 6Monthly

Reporting & Review

Regular reporting on system health, incidents, and recommendations for improvement.

Deliverables:

  • Monthly reports
  • SLA tracking
  • Recommendations
  • Quarterly reviews
Proven Results

Real Results That Matter

Measurable outcomes our clients experience when working with us

0%

Uptime SLA guaranteed

0%

Critical patches within 24 hours

0%

Average performance improvement

0

365 days a year

Cost Predictability

Fixed monthly costs instead of unpredictable emergency spending on issues.

Expert Team

Access to experienced engineers without the cost of full-time hires.

Documentation

Complete system documentation maintained and updated as your systems evolve.

Continuous Improvement

Regular recommendations and implementation of improvements to your systems.

Tech Stack

Technologies We Master

Industry-leading tools and frameworks powering your success

Monitoring Tools

6 technologies
💻
Datadog
💻
New Relic
💻
Prometheus
💻
Grafana
💻
PagerDuty
💻
Uptime Robot

Support Systems

6 technologies
💻
Zendesk
📋
Jira Service Desk
💻
Freshdesk
💻
Intercom
💻
Confluence
📓
Notion

Security Tools

6 technologies
💻
Snyk
💻
SonarQube
💻
Dependabot
💻
OWASP ZAP
💻
Vanta
🔶
Cloudflare

Development Platforms

6 technologies
📘
JavaScript/TypeScript
🐍
Python
Java/.NET
🐘
PHP
💻
WordPress
💻
Shopify
Always up-to-date with latest versions
Best practices & security standards
Expert-level implementation
Our Work

Success Stories

Real projects, real results. See how we help businesses like yours succeed.

Enterprise Application Support
EnterpriseFinance24/7 SupportLegacy

Finance

Enterprise Application Support

Full-stack support for critical trading and reporting applications with strict uptime requirements.

99.99%
Uptime
-65%
MTTR
-40%
Tech Debt
E-commerce Platform Support
E-commerce

E-commerce Platform Support

Managed support for Shopify Plus store handling $50M+ annual revenue with seasonal spikes.

100K/hr
Peak Traffic
50%
Speed Gain
50+/mo
Deployments
E-commerceShopifyPerformance
SaaS Platform Maintenance
Technology

SaaS Platform Maintenance

Ongoing maintenance and support for multi-tenant SaaS platform serving 10,000+ business users.

-60%
Tickets
4x
Releases
+25
NPS Change
SaaSTechnical DebtDocumentation
Healthcare System Emergency Recovery
Healthcare

Healthcare System Emergency Recovery

Emergency response and ongoing support for critical healthcare management systems.

6 hours
Recovery
0
Data Loss
HIPAA
Compliance
HealthcareEmergencySecurity
Pricing Plans

Transparent Pricing

Choose the plan that fits your needs. No hidden fees, no surprises.

Essential

Core maintenance for stable applications

$2,500

per month

  • Business hours support
  • Monitoring setup
  • Bug fixes (10 hours)
  • Security updates
  • Monthly reporting
  • 24/7 support
  • Performance optimization
  • Feature development
Get Started
Most Popular

Professional

Comprehensive support for business-critical apps

$5,000

per month

  • 24/7 monitoring & alerting
  • 4-hour response SLA
  • Bug fixes (25 hours)
  • Performance optimization
  • Security management
  • Monthly health reviews
  • Quarterly planning
  • Priority escalation
Get Started

Enterprise

Full managed services for mission-critical systems

$10,000

per month

  • Everything in Professional
  • 1-hour response SLA
  • Dedicated support engineer
  • Unlimited bug fixes
  • Feature development hours
  • Custom SLA agreements
  • On-call escalation
  • Executive reporting
Contact Us

Custom plans available for complex or multi-system environments. All plans require 6-month minimum commitment.

Need a custom solution?

Let's discuss your specific requirements

Contact Sales
Testimonials

What Our Clients Say

Real feedback from real businesses we have helped succeed

"Our uptime went from 99.5% to 99.99%. The proactive approach catches issues before they become problems."
M

Michael Torres

CTO at SaaS Company

San Francisco, USA

500+
Happy Clients
4.9
Average Rating
98%
Client Retention
50+
Countries Served
FAQ

Frequently Asked Questions

Everything you need to know. Can't find what you're looking for? Contact us.

We support virtually all modern web technologies including JavaScript/TypeScript, Python, Java, .NET, PHP, and more. We also support popular platforms like WordPress, Shopify, WooCommerce, and custom applications. Our team has expertise across cloud platforms (AWS, Azure, GCP) and databases.

Still have questions?

Can't find the answer you're looking for?

Contact Us
Let's Get Started

Ready to Transform Your Business?

Let's build something amazing together

Get a free consultation and project estimate. No commitment required.

Free consultation
No hidden fees
24-hour response
100% satisfaction guarantee