App Maintenance & Support
Your App's Long-Term Success
Launching an app is just the beginning. Our maintenance and support services ensure your iOS and Android apps stay updated with new OS releases, remain secure against vulnerabilities, and continue delighting users with bug fixes and improvements.
- OS update compatibility
- Security monitoring & patches
- Performance optimization
- Bug fixes & improvements
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Are You Facing These Challenges?
Common problems businesses encounter without professional help
OS Update Breakage
New iOS and Android versions can break your app. Users upgrade immediately and expect apps to work.
Security Vulnerabilities
Unpatched apps are targets for attacks. Security breaches damage reputation and can cost millions.
Performance Degradation
Apps slow down over time as data grows and code ages. Users abandon slow, unresponsive apps.
Unfixed Bugs
Bugs accumulate without ongoing maintenance. User frustration grows and ratings decline.
Store Policy Changes
App stores regularly update policies. Non-compliant apps get removed without warning.
Response Time Issues
When critical issues occur, you need immediate response. Downtime costs revenue and trust.
You're Not Alone
These challenges affect thousands of businesses. The good news? We have proven solutions for each one.
Powerful Solutions for Your Business
Everything you need to succeed, delivered by experts who've done it hundreds of times
OS Update Compatibility
We test and update your app for every iOS and Android release. Your users get seamless experiences on the latest devices.
- Pre-release testing
- Compatibility updates
- New device support
- API deprecation handling
Security Maintenance
Regular security audits, vulnerability patching, and dependency updates keep your app and users safe.
- Security audits
- Vulnerability patching
- Dependency updates
- Penetration testing
Performance Optimization
Continuous monitoring and optimization ensure your app stays fast and responsive as it grows.
- Performance monitoring
- Load optimization
- Memory management
- Battery optimization
Bug Fixes & Improvements
Quick response to bug reports with regular releases. Keep users happy with continuous improvements.
- Bug triage & fixes
- Crash analysis
- User feedback response
- Quality improvements
24/7 Support
Round-the-clock support for critical issues. When your app goes down, we're there to bring it back.
- 24/7 availability
- Emergency response
- Priority hotfixes
- Status communication
Feature Enhancements
Keep your app competitive with ongoing feature development. Respond to user feedback with new capabilities.
- Feature development
- UX improvements
- A/B testing
- Analytics insights
Our Proven Process
A transparent, battle-tested workflow that delivers results every time
App Assessment
Comprehensive audit of your app's current state - code quality, security, performance, and technical debt.
Deliverables:
- Health report
- Risk assessment
- Maintenance plan
Monitoring Setup
Implement comprehensive monitoring for crashes, performance, and security. Real-time alerts for issues.
Deliverables:
- Monitoring dashboards
- Alert configuration
- Baseline metrics
Documentation
Create or update technical documentation. Knowledge transfer for efficient ongoing support.
Deliverables:
- Technical docs
- Runbooks
- Knowledge base
Ongoing Maintenance
Regular maintenance cycles - OS updates, security patches, performance optimization, and bug fixes.
Deliverables:
- Monthly updates
- Security patches
- Performance reports
Issue Response
Rapid response to bugs, crashes, and user-reported issues. Priority handling for critical problems.
Deliverables:
- Bug fixes
- Hotfixes
- Root cause analysis
Reporting & Review
Regular reports on app health, support metrics, and improvement recommendations.
Deliverables:
- Health reports
- Metrics review
- Recommendations
Real Results That Matter
Measurable outcomes our clients experience when working with us
OS Compatibility
Security Incidents
Uptime SLA
Critical Response Time
Higher Ratings
Well-maintained apps earn better reviews. Users appreciate responsiveness.
Cost Predictability
Fixed monthly costs instead of surprise emergency bills.
Technologies We Master
Industry-leading tools and frameworks powering your success
Monitoring & Analytics
4 technologiesSecurity Tools
4 technologiesCI/CD & Automation
4 technologiesCommunication
4 technologiesSuccess Stories
Real projects, real results. See how we help businesses like yours succeed.
E-commerce
E-commerce App Maintenance
Ongoing maintenance for a high-traffic e-commerce app. iOS 17 compatibility, security patches, and performance optimization.
Healthcare App Support
HIPAA-compliant maintenance for a telemedicine app. Security monitoring, compliance updates, and feature enhancements.
Gaming App Optimization
Performance optimization and feature updates for a popular mobile game. Crash reduction, loading time optimization, and new content support.
Social Media App Support
Full maintenance support for a growing social platform. Feature updates, scalability improvements, and continuous OS compatibility.
Transparent Pricing
Choose the plan that fits your needs. No hidden fees, no surprises.
Essential Support
Basic maintenance coverage
Billed monthly
- OS update compatibility
- Critical bug fixes
- Security patches
- Monthly health reports
- Business hours support
- 24/7 support
- Feature development
Professional Support
Comprehensive maintenance
Billed monthly
- Everything in Essential
- 24/7 emergency support
- Performance monitoring
- Proactive optimization
- 8 hours feature work/month
- Quarterly security audit
- 99.9% uptime SLA
Enterprise Support
Premium enterprise coverage
Based on requirements
- Everything in Professional
- Dedicated support team
- Unlimited feature hours
- 15-minute emergency response
- Monthly security audits
- 99.99% uptime SLA
- Dedicated Slack channel
All plans include both iOS and Android support. Custom plans available for apps with specific compliance or scale requirements.
Need a custom solution?
Let's discuss your specific requirements
What Our Clients Say
Real feedback from real businesses we have helped succeed
"They took over maintenance of an app we built with another agency. Within 3 months, crash rates dropped 70% and our rating climbed back above 4.5."
Tom Richards
VP Engineering at ShopDirect
Chicago, IL
Frequently Asked Questions
Everything you need to know. Can't find what you're looking for? Contact us.
We test your app against beta releases months before public launch. Any compatibility issues are fixed before users upgrade. Your app works perfectly from day one of every major OS release.
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